Czech Cybersecurity Support Specialist (Relocation)

Mercier Consultancy Group; España; On-site; PHP 2,760,000 - 4,357,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Monthly performance bonus

Fully paid cybersecurity training

Health insurance

Fully paid relocation package

And much more

Job summary

Mercier Consultancy Group seeks a Czech-speaking Cybersecurity Customer Expert to join our Athens team in Greece. You will deliver security-focused support to an international client base, helping users navigate cybersecurity software and protect data.

Collaborate with internal teams, resolve Czech-language queries, and contribute to a seamless customer experience in a high-stakes cybersecurity environment. The role requires strong communication and a genuine interest in cybersecurity.

Qualifications

• Czech language fluency required.
• Excellent communication and customer service experience.
• Interest in cybersecurity and technical aptitude.

Responsibilities

• Provide high-level assistance to users navigating cybersecurity software and security protocols.
• Monitor and analyze potential threats and guide customers on using protection features effectively.
• Maintain a high standard of communication in Czech while resolving cybersecurity queries.

Skills

Czech language

Communication skills

Customer service

Cybersecurity interest

Technical aptitude

Job description

Mercier Consultancy Group seeks a Czech-speaking Cybersecurity Customer Expert to join our Athens team in Greece. You will deliver security-focused support to an international client base, helping users navigate cybersecurity software and protect data.

Collaborate with internal teams, resolve Czech-language queries, and contribute to a seamless customer experience in a high-stakes cybersecurity environment. The role requires strong communication and a genuine interest in cybersecurity.