Czech-Speaking Solutions Consultant | Bulgaria (Relocation)
Mercier Consultancy Group
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking a Czech-speaking Solutions Consultant to join a prominent organization in Bulgaria. The role is on-site in Sofia, requiring native Czech and strong English communication, with opportunities to collaborate across international teams and drive customer satisfaction.
Benefits include fully paid training, comprehensive health insurance, a relocation package, a signing bonus, and a monthly performance bonus to reward excellence and career growth within Europe.
Qualifications
- Native or fluent Czech language (spoken and written) mandatory.
- Strong communication skills with a customer-centric approach.
- Good command of English for cross‑department collaboration.
- Prior customer service or client-facing experience is advantageous.
Responsibilities
- Provide high-level Czech-language support and consultancy for complex inquiries.
- Act as a brand ambassador, delivering excellent customer interactions.
- Analyze customer requirements to offer effective solutions.
- Maintain detailed records of communications in the internal database.
- Collaborate with international teams to improve service delivery processes.
- Troubleshoot and elevate issues requiring deeper technical review.
Skills
Job description
Mercier Consultancy Group is seeking a Czech-speaking Solutions Consultant to join a prominent organization in Bulgaria. The role is on-site in Sofia, requiring native Czech and strong English communication, with opportunities to collaborate across international teams and drive customer satisfaction.
Benefits include fully paid training, comprehensive health insurance, a relocation package, a signing bonus, and a monthly performance bonus to reward excellence and career growth within Europe.
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