Czech Speaking Cybersecurity Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; España; On-site; PHP 2,760,000 - 4,357,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Monthly performance bonus

Fully paid cybersecurity training

Health insurance

Fully paid relocation package

And much more

Job summary

Mercier Consultancy Group seeks a Czech-speaking Cybersecurity Customer Expert to join our Athens team in Greece. You will deliver security-focused support to an international client base, helping users navigate cybersecurity software and protect data.

Collaborate with internal teams, resolve Czech-language queries, and contribute to a seamless customer experience in a high-stakes cybersecurity environment. The role requires strong communication and a genuine interest in cybersecurity.

Qualifications

• Czech language fluency required.
• Excellent communication and customer service experience.
• Interest in cybersecurity and technical aptitude.

Responsibilities

• Provide high-level assistance to users navigating cybersecurity software and security protocols.
• Monitor and analyze potential threats and guide customers on using protection features effectively.
• Maintain a high standard of communication in Czech while resolving cybersecurity queries.

Skills

Czech language

Communication skills

Customer service

Cybersecurity interest

Technical aptitude

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global organizations. We pride ourselves on placing elite professionals in high-impact roles, helping them elevate their careers while finding exceptional candidates for our esteemed international partners.

Job Overview

We are currently searching for talented individuals to join our team in Athens for the Czech Speaking Cybersecurity Customer Experts position in Greece. This role is a unique opportunity to enter the high-growth cybersecurity industry, providing top-tier technical and security-focused support to an international client base.

Key Responsibilities

• Provide high-level assistance to users navigating complex cybersecurity software and security protocols.
• Monitor and analyze potential threats while ensuring customers understand how to utilize protection features effectively.
• Maintain a high standard of communication in Czech while resolving technical queries related to data protection and digital security.
• Collaborate with internal cybersecurity teams to document and elevate high-priority security incidents.
• Ensure all interactions contribute to a seamless customer experience within the cybersecurity domain.
• Stay updated on the latest digital security trends and vulnerabilities to provide accurate, industry-relevant guidance.
• Native or fluent Czech (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the cybersecurity industry and technical aptitude.
• Excellent communication skills with the ability to simplify technical security concepts.
• Proven customer service experience is an asset for these Czech-speaking jobs.
• Resilient, proactive mindset suited for high-stakes cybersecurity environments.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus included.
• Fully Paid Training programs in cybersecurity best practices.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• And Much More

Life in Greece

Embrace a vibrant new chapter by securing one of the most exciting jobs in Greece. Known for its world-class climate, stunning Mediterranean coastline, and deep historical significance, Greece offers a lifestyle that balances professional development with relaxation and Mediterranean wellness.

Living in Greece means enjoying a high quality of life, exquisite local cuisine, and a friendly community. As you settle into your new home, our fully paid relocation package ensures your transition to working in Greece is smooth, allowing you to focus on your career in the thriving cybersecurity sector.