Czech-Speaking Digital Trust & Safety Specialist

Mercier Consultancy Group; España; On-site; PHP 1,621,000 - 2,593,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package (flight,

Job summary

Mercier Consultancy Group is seeking a Czech-speaking Digital Trust and Safety Specialist in Bulgaria. You will moderate content to uphold community standards and ensure a secure environment for Czech-speaking users.

Join a premier European recruitment and BPO firm offering relocation support, training, health insurance, and a competitive salary package. Strong English and analytics skills are essential for reporting and team collaboration.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory.
• Proficiency in English for reporting and team communication.
• Excellent analytical skills with ability to make objective decisions under pressure.
• Strong interest in the social media industry and digital community standards.

Responsibilities

• Evaluate and moderate user-generated content to ensure alignment with safety guidelines.
• Identify and mitigate risks to maintain a secure digital environment for the Czech-speaking community.
• Analyze escalations to determine appropriate actions per policy and industry regulations.
• Collaborate with cross-functional teams to improve moderation accuracy and efficiency.
• Stay updated on Czech social media landscape trends and sensitivities.
• Document trends and provide feedback on policy implementation to improve safety.
• Provide high-quality user support with a professional and empathetic tone.

Skills

Czech language proficiency

Analytical skills

English proficiency

Adaptability

Job description

Mercier Consultancy Group is seeking a Czech-speaking Digital Trust and Safety Specialist in Bulgaria. You will moderate content to uphold community standards and ensure a secure environment for Czech-speaking users.

Join a premier European recruitment and BPO firm offering relocation support, training, health insurance, and a competitive salary package. Strong English and analytics skills are essential for reporting and team collaboration.