BPO Customer Care Specialist – Cebu

Dynamic Talent Solutions; Cebu City; Vor Ort; PHP 167.400 - 279.000; Vollzeit

Benefits dieser Stelle

Commission

Performance Bonus

Employee Recognition Program

Health Insurance

Paid Holidays

Work from Home

Zusammenfassung

A recruitment firm in Cebu City is seeking candidates for a full-time customer service role. Applicants should have at least 6 months of BPO experience or relevant schooling combined with significant experience. Responsibilities include ensuring call quality and customer satisfaction while working on a shifting schedule. The position offers various incentives and benefits, including health insurance and performance bonuses.

Qualifikationen

• Open to college graduates with at least 6 months of BPO experience.
• Also open to high school/senior high school graduates or college undergraduates with at least 2.5 years of BPO experience.
• Amenable to work on shifting schedule and during holidays if needed.

Aufgaben

• Primarily responsible for providing customer service support.
• Ensure call quality and quantitative standards are met.
• Resolve customer care needs in a timely fashion.

Kenntnisse

English Language

Customer Service

Problem Solving

Team Player

Ausbildung

High School Graduate

College Graduate

Jobbeschreibung

A recruitment firm in Cebu City is seeking candidates for a full-time customer service role. Applicants should have at least 6 months of BPO experience or relevant schooling combined with significant experience. Responsibilities include ensuring call quality and customer satisfaction while working on a shifting schedule. The position offers various incentives and benefits, including health insurance and performance bonuses.