Customer Support Specialist - No Experience Needed (BPO)

Neksjob Philippines; Taguig; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is hiring an entry-level Customer Service Representative to support customers by phone, email, and chat from our Taguig on-site location. No prior experience required, with High School or Senior High School education and full-time commitment.

This role emphasizes strong communication, active listening, and basic computer skills, with comprehensive training provided. You’ll work to resolve issues efficiently and maintain accurate customer data while delivering excellent

Qualifications

• Customer service skills are welcomed but not required.
• Willingness to learn and grow in a BPO environment.
• Strong communication and problem-solving abilities.

Responsibilities

• Assist customers via phone, email, and chat.
• Explain products, policies, and options clearly to customers.
• Resolve issues and aim for first-contact resolution.
• Update customer and account information accurately in the system.
• Escalate complex concerns when needed.

Skills

Clear communication

Active listening

Basic computer skills

Education

High school diploma or equivalent

Job description

Neksjob Philippines is hiring an entry-level Customer Service Representative to support customers by phone, email, and chat from our Taguig on-site location. No prior experience required, with High School or Senior High School education and full-time commitment.

This role emphasizes strong communication, active listening, and basic computer skills, with comprehensive training provided. You’ll work to resolve issues efficiently and maintain accurate customer data while delivering excellent