Global Customer Support Specialist - No Experience Needed

Neksjob Philippines; Cebu City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

Neksjob Philippines is looking for a Customer Service Representative to join their team in Cebu City. This role requires no previous experience and is open to high school graduates. Responsibilities include handling customer inquiries, providing service via phone and chat, and resolving concerns efficiently. The ideal candidate should possess basic computer skills and a positive, customer-focused mindset. This full-time role offers competitive salary and comprehensive training.

Qualifications

• High school diploma or equivalent is required.
• A positive attitude and a focus on customer satisfaction are essential.
• Basic computer skills are necessary, along with the ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English Language

Customer Service

Problem Solving

Education

High school graduate or above

Job description

Neksjob Philippines is looking for a Customer Service Representative to join their team in Cebu City. This role requires no previous experience and is open to high school graduates. Responsibilities include handling customer inquiries, providing service via phone and chat, and resolving concerns efficiently. The ideal candidate should possess basic computer skills and a positive, customer-focused mindset. This full-time role offers competitive salary and comprehensive training.