Global Customer Support Specialist - No Experience Required

Neksjob Philippines; Cebu City; On-site; PHP 200,880 - 312,480; Full time

Job summary

Neksjob Philippines is seeking a Customer Service Representative to join our international account team. No experience required; you will handle inbound and outbound calls in English, resolve inquiries, and provide friendly, professional service to customers worldwide.

This on-site role is based in Cebu and includes comprehensive training, ongoing support, and opportunities to develop communication, problem solving, and computer system skills.

Qualifications

• High school graduate or above.
• Strong English communication skills.
• Ability to learn new systems and adapt quickly.
• Positive attitude and customer-focused mindset.
• Comprehensive training and support provided.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English language

Customer service

Problem solving

Education

High school diploma or higher

Tools

CRM software

Job description

Neksjob Philippines is seeking a Customer Service Representative to join our international account team. No experience required; you will handle inbound and outbound calls in English, resolve inquiries, and provide friendly, professional service to customers worldwide.

This on-site role is based in Cebu and includes comprehensive training, ongoing support, and opportunities to develop communication, problem solving, and computer system skills.