Entry-Level Customer Service Specialist — Bonus & HMO

Neksjob Philippines; Pasay; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance (HMO)

Job summary

A leading recruitment agency in the Philippines is hiring for an on-site customer service representative in Pasay. The position requires a High School diploma and offers on-the-job training. Candidates should be proficient in English and possess strong problem-solving skills. This role involves assisting customers through various channels, ensuring satisfaction, and maintaining documentation. Join a friendly and adaptable team focused on collaboration and service improvement.

Qualifications

• High School or Senior High School diploma required.
• No prior experience necessary; on-the-job training provided.
• Proficient in English; strong customer service and problem-solving skills essential.

Responsibilities

• Assist customers with inquiries and issues via phone, email, and chat.
• Provide product information and support to enhance customer satisfaction.
• Resolve complaints in a timely and efficient manner.
• Document interactions and maintain accurate records in the system.
• Collaborate with team members to improve service delivery.

Skills

English Language

Customer Service

Problem Solving

Education

High School or Senior High School diploma

Job description

A leading recruitment agency in the Philippines is hiring for an on-site customer service representative in Pasay. The position requires a High School diploma and offers on-the-job training. Candidates should be proficient in English and possess strong problem-solving skills. This role involves assisting customers through various channels, ensuring satisfaction, and maintaining documentation. Join a friendly and adaptable team focused on collaboration and service improvement.