Customer Care Specialist – On-site Pasay, HMO & Perks

Recruitify_HR; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a customer service representative for an on-site role in Pasay, Philippines. The successful candidate will manage incoming calls and customer inquiries, provide accurate information, and maintain professionalism in all interactions. This full-time role requires a diploma and offers opportunities for performance bonuses and other incentives. Ideal for individuals with strong communication skills and a customer-oriented mindset, no extensive experience is necessary.

Qualifications

• 0-1 year of experience in a call center or customer service role.
• Ability to handle challenging customer interactions with professionalism.
• Willingness to work in shifts, including evenings and weekends.

Responsibilities

• Manage incoming calls and customer inquiries efficiently.
• Provide accurate information and assistance to customers regarding products and services.
• Document and report issues and customer feedback for continual improvement.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Education

Diploma or equivalent qualification

Job description

A recruitment agency is seeking a customer service representative for an on-site role in Pasay, Philippines. The successful candidate will manage incoming calls and customer inquiries, provide accurate information, and maintain professionalism in all interactions. This full-time role requires a diploma and offers opportunities for performance bonuses and other incentives. Ideal for individuals with strong communication skills and a customer-oriented mindset, no extensive experience is necessary.