Customer Support Specialist (Call Center)

Miranda HR; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment firm in Makati is looking for customer service representatives to handle inquiries and assist with order placements. Candidates should possess excellent communication skills and a problem-solving mindset. Team collaboration is essential, and no prior experience is required as training will be provided. This role involves documenting interactions and maintaining a positive customer experience in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• No prior experience required; training will be provided.
• Strong problem-solving abilities and a customer-first mindset.

Responsibilities

• Handle customer inquiries and provide accurate information regarding products and services.
• Assist customers with order placements and issue resolution.
• Document customer interactions and transactions in the system.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Customer-first mindset

Education

Bachelor’s degree in a relevant field

Job description

A recruitment firm in Makati is looking for customer service representatives to handle inquiries and assist with order placements. Candidates should possess excellent communication skills and a problem-solving mindset. Team collaboration is essential, and no prior experience is required as training will be provided. This role involves documenting interactions and maintaining a positive customer experience in a fast-paced environment.