Customer Support Specialist (Call Center)

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service firm in the Philippines is looking for an entry-level position where you'll handle incoming calls and assist customers with their inquiries and issues. The ideal candidate will have a High School Diploma and demonstrate strong organizational and interpersonal skills. Responsibilities include providing excellent customer service, maintaining accurate records, and collaborating with team members for enhanced service delivery. Join us to kickstart your career in customer support.

Qualifications

• High School Diploma or equivalent required.
• Entry-level position with 0–2 years of experience.
• Strong organizational and inter-personal skills needed.

Responsibilities

• Handle incoming calls and assist customers with inquiries.
• Provide excellent customer service through communication.
• Maintain accurate records of customer interactions.

Skills

Strong organizational skills

Interpersonal skills

Proficient in call center operations

Excellent problem-solving abilities

Scheduling abilities

Ability to work in a team

Education

High School Diploma or equivalent

Job description

A customer service firm in the Philippines is looking for an entry-level position where you'll handle incoming calls and assist customers with their inquiries and issues. The ideal candidate will have a High School Diploma and demonstrate strong organizational and interpersonal skills. Responsibilities include providing excellent customer service, maintaining accurate records, and collaborating with team members for enhanced service delivery. Join us to kickstart your career in customer support.