Call Center Representative

StackPH; Cebu City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Performance incentives

HMO coverage

Paid training

Clear career growth opportunities

Job summary

A local IT services company in Cebu City is hiring Customer Service Representatives for an onsite role at Cebu IT Park. This position is open to fresh graduates and career shifters, offering full training and career growth opportunities. Responsibilities include providing customer support, resolving inquiries, and documenting interactions. Applicants need good English communication skills and must be flexible with shifting schedules. The salary package goes up to ₱25,000 per month along with performance incentives and additional benefits.

Qualifications

• Open to applicants with no prior BPO experience (training provided).
• Willing to work onsite at Cebu IT Park.

Responsibilities

• Provide support to customers via phone, email, or chat.
• Answer inquiries and resolve concerns in a professional manner.
• Document customer interactions accurately.

Skills

Good English communication skills

Flexibility with shifting schedules

Education

High School graduate (Old Curriculum)

Senior High School graduate (K-12)

Job description

We are hiring Customer Service Representatives for our Cebu IT Park site. This is an onsite role open to fresh graduates and career shifters, with full training provided. Join a dynamic team and build a stable career in customer service.

Responsibilities

• Provide support to customers via phone, email, or chat
• Answer inquiries and resolve concerns in a professional manner
• Document customer interactions accurately
• Follow standard procedures and meet performance goals

Qualifications

• At least High School graduate (Old Curriculum) or Senior High School graduate (K-12)
• Good English communication skills
• Open to applicants with no prior BPO experience (training provided)
• Willing to work onsite at Cebu IT Park
• Flexible with shifting schedules, including night shifts

What We Offer

• Salary package up to ₱25,000 per month
• Performance incentives and night differential pay
• HMO coverage and additional benefits
• Paid training and skills development
• Clear career growth opportunities

How to Apply

Click Apply Now on Bossjob and upload your updated resume. Shortlisted candidates will be contacted for the next steps.