Customer Support Representative

Sundust Bros Corporation; Pasay; On-site; PHP 223,200 - 334,800; Full time

Job summary

Sundust Bros Corporation is looking for fresh graduates or students for a full-time customer service position in Pasay. The role involves managing incoming calls, chats, and emails, identifying customer needs, and building sustainable relationships. The ideal candidate will demonstrate strong problem-solving abilities and maintain composure under pressure. This on-site role is an excellent opportunity for early-career professionals to develop their skills in a dynamic environment.

Qualifications

• Fresh graduate or student with a Bachelor's degree.
• Strong problem-solving abilities and ability to remain calm under pressure.

Responsibilities

• Manage large amounts of incoming calls, chats, and emails.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships with customer accounts.

Job description

On-site - Pasay Fresh Graduate/Student Bachelor Full-time

Job Description

• Manage large amounts of incoming calls, chats, and emails
• Identify and assess customers’ needs to achieve satisfaction
• Built sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Problem-Solving abilities and the ability to remain calm under pressure

Working Location

The Filipino Mall Corporation. YSL Building, 2195 Leveriza, Pasay, 1004 Metro Manila, Philippines