Customer Support Representative

3o-BPO Incorporated; Manila; On-site; PHP 223,000 - 335,000; Full time

Job summary

3o-BPO Incorporated in Manila is seeking a Customer Service Representative fluent in English to join the onsite team in San Andres Bukid. You will assist customers, resolve issues, and maintain records.

The role emphasizes teamwork, quality service, and consistent performance. Experience in BPO and familiarity with Salesforce are pluses.

Qualifications

• Must have at least 6 months BPO experience.
• Good communication skills.
• Handled a retail, e-commerce, or b2b account (an advantage).
• Proficiency in Salesforce is a big plus.

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Resolve customer issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.

Skills

Good communication skills

Tools

Salesforce

Job description

Looking for a BPO company in Manila that offers a healthy work-life-balance?

Join our growing team and enjoy a supportive work environment at 3o-BPO Incorporated!

Position: Customer Service Representative(fluent English-speaking Filipinos)

Location: San Andres Bukid, Manila (Onsite)

Job Description:

• Assist customers with inquiries and provide exceptional service.
• Resolve customer issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.

Qualifications:

• Must have at least 6 months BPO experience
• Good communication skills
• Handled a retail, e-commerce, or b2b account (an advantage)
• Proficiency in Salesforce is a big plus