Customer Support Pro - Onsite Mandaluyong

Tap Growth ai; Mandaluyong; Vor Ort; PHP 210.000 - 270.000; Vollzeit

Zusammenfassung

Tap Growth ai in Mandaluyong, Philippines is hiring a Customer Service Representative to join our on-site team. You will respond to inquiries via phone, email, and chat, document interactions, and provide friendly, professional service to customers.

The role requires at least 1 year in customer service, strong communication, and the ability to stay calm under pressure. CRM familiarity is a plus, and you must be willing to work onsite in Mandaluyong.

Qualifikationen

• Minimum 1 year of relevant customer service experience.
• Strong communication and interpersonal skills.
• Ability to remain calm in stressful situations.
• Willingness to work onsite in Mandaluyong.
• Experience with CRM is a plus.

Aufgaben

• Respond promptly to customer inquiries via phone, email, and chat.
• Accurately document customer interactions and resolutions.
• Provide friendly, professional service at all times.
• Resolve complaints efficiently and escalate issues as needed.
• Meet performance targets for quality and speed.

Kenntnisse

Customer service experience

Communication skills

Interpersonal skills

Stress management

Onsite work readiness

Tools

CRM systems

Jobbeschreibung

Tap Growth ai in Mandaluyong, Philippines is hiring a Customer Service Representative to join our on-site team. You will respond to inquiries via phone, email, and chat, document interactions, and provide friendly, professional service to customers.

The role requires at least 1 year in customer service, strong communication, and the ability to stay calm under pressure. CRM familiarity is a plus, and you must be willing to work onsite in Mandaluyong.