Customer Support Team | Retail and Services | Pasig Site

ResultsCX Named ‘Major Contender’ in Everest Group; Pasig; On-site; PHP 167,000 - 279,000; Part time

Benefits offered by this job

Competitive incentives

Paid training and development programs

Career advancement opportunities

Health and wellness benefits

Supportive workplace culture

Job summary

ResultsCX in Pasig City is seeking a Customer Support Associate to deliver friendly, professional assistance across product and service inquiries. The role emphasizes effective communication, active listening, and problem-solving to resolve concerns and build positive customer experiences.

Training and performance incentives accompany a collaborative, fast-paced team environment. The position welcomes applicants with or without BPO experience and expects a customer-first mindset and attention to

Qualifications

• Strong English communication, verbal and written.
• Excellent problem-solving and active listening abilities.
• Attention to detail with a customer-first mindset.

Responsibilities

• Provide professional and friendly customer support across every interaction
• Assist customers with questions about products, orders, and services
• Resolve concerns efficiently while delivering personalized solutions
• Share accurate information with confidence and clarity
• Identify opportunities to enhance the customer experience through recommendations
• Build trust and strengthen customer relationships
• Work collaboratively with team members to achieve service and performance goals

Skills

English communication

Active listening

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

Job Title: Customer Support Associate | Retail and Services
Location: Pasig City
Employment Type: Project-based

Looking for a rewarding opportunity to start your career in the BPO industry? You don't need years of experience to succeed. What matters most is your willingness to learn, communicate effectively, and deliver exceptional customer experiences.

We are looking for individuals who are passionate about helping customers, answering inquiries, and providing support that creates a positive and memorable experience.

What You’ll Do:

• Provide professional and friendly customer support across every interaction

• Assist customers with questions about products, orders, and services

• Resolve concerns efficiently while delivering personalized solutions

• Share accurate information with confidence and clarity

• Identify opportunities to enhance the customer experience through value-added recommendations

• Build trust and strengthen customer relationships

• Work collaboratively with team members to achieve service and performance goals

What We’re Looking For:

• With or without BPO experience, you're welcome to apply

• Strong English communication skills, both verbal and written

• Excellent problem-solving and active listening abilities

• Attention to detail and a customer-first mindset

• Ability to thrive in a fast-paced and team-oriented environment

• High school diploma or equivalent

What We Offer:

• Competitive incentives and performance rewards

• Paid training and development programs

• Career advancement opportunities

• Health and wellness benefits

• Supportive and inclusive workplace culture