Customer Support Agent — Hybrid (Antipolo)

Movate, Inc.; Antipolo; On-site; PHP 240,000 - 360,000; Full time

Job summary

Movate, Inc. in Antipolo is hiring a Customer Service Representative for a blended account with shifting schedules. You will handle calls, emails, and chats to help customers, listen to their needs, and ensure a smooth experience.

The role requires 6 to 12 months of customer service experience and strong communication. You’ll use CRM tools, stay calm under pressure, and collaborate with the team to meet service goals while delivering friendly support.

Qualifications

• 6–12 months of experience in customer service or related role.
• Experience meeting performance goals is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers via calls, emails, and chats to resolve inquiries.
• Maintain accurate customer records and assist with processes.
• Contribute to service level goals and maintain professional conduct.

Skills

Customer service

Communication

Multitasking

Tools

CRM tools

Multichannel support

Job description

Movate, Inc. in Antipolo is hiring a Customer Service Representative for a blended account with shifting schedules. You will handle calls, emails, and chats to help customers, listen to their needs, and ensure a smooth experience.

The role requires 6 to 12 months of customer service experience and strong communication. You’ll use CRM tools, stay calm under pressure, and collaborate with the team to meet service goals while delivering friendly support.