Customer Service Representative | Antipolo | Blended Account SD 12.2025

Movate, Inc.; Antipolo; On-site; PHP 240,000 - 360,000; Full time

Job summary

Movate, Inc. in Antipolo is hiring a Customer Service Representative for a blended account with shifting schedules. You will handle calls, emails, and chats to help customers, listen to their needs, and ensure a smooth experience.

The role requires 6 to 12 months of customer service experience and strong communication. You’ll use CRM tools, stay calm under pressure, and collaborate with the team to meet service goals while delivering friendly support.

Qualifications

• 6–12 months of experience in customer service or related role.
• Experience meeting performance goals is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers via calls, emails, and chats to resolve inquiries.
• Maintain accurate customer records and assist with processes.
• Contribute to service level goals and maintain professional conduct.

Skills

Customer service

Communication

Multitasking

Tools

CRM tools

Multichannel support

Job description

Customer Service Representative | Antipolo | Blended Account SD 12.2025

Job Title: Customer Service Representative
Location: EGBC, Antipolo
Schedule: Shifting Schedules
Employment Type: Full-Time

What You’ll Do

As a Customer Support Agent, you’ll be the go-to person for helping our customers via calls, emails, and chats. You’ll listen, understand their needs, and make sure they feel supported and heard. Whether it’s answering questions, solving problems, or just making someone’s day a little better, you’ll play a huge role in creating a great customer experience. You’ll also help us hit our service goals, keep track of customer info, and make sure everything’s on point when it comes to communication and processes. Basically — you’ll help us keep things running smoothly while being the friendly face (or voice) our customers remember.

What We’re Looking For

We’re looking for someone with 6 to 12 months of experience in customer service or a similar role. If you’ve hit or exceeded performance goals before, even better! You’ve got great vibes on the phone, can stay cool under pressure, and know how to talk to all kinds of people. You’re comfortable using CRM tools and juggling a few things at once without dropping the ball. Communication is your thing, and you can adapt to any situation while still staying professional and friendly.