Customer Service Representative | Antipolo | Blended Account

Movate, Inc.; Antipolo; Hybrid; PHP 190,000 - 290,000; Full time

Job summary

Movate, Inc. in Antipolo is seeking a Customer Service Representative for a blended account. You'll assist customers via calls, emails, and chats, ensuring a friendly, professional experience and accurate handling of inquiries.

You should have 6–12 months in customer service, strong communication, and comfort with CRM tools. Join a supportive team and help us hit service goals while growing with the company.

Qualifications

• 6–12 months of experience in customer service or a similar role.
• Excellent communication and active listening skills.

Responsibilities

• Assist customers via calls, emails, and chats to resolve inquiries.
• Maintain accurate customer records and ensure smooth communication processes.
• Support achievement of service targets and quality metrics.

Skills

Phone communication

Adaptability

Tools

CRM tools

Job description

Customer Service Representative | Antipolo | Blended Account

Job Title: Customer Service Representative
Location: EGBC, Antipolo
Schedule: Shifting Schedules
Employment Type: Full-Time

What You’ll Do

As a Customer Support Agent, you’ll be the go-to person for helping our customers via calls, emails, and chats. You’ll listen, understand their needs, and make sure they feel supported and heard. Whether it’s answering questions, solving problems, or just making someone’s day a little better, you’ll play a huge role in creating a great customer experience. You’ll also help us hit our service goals, keep track of customer info, and make sure everything’s on point when it comes to communication and processes. Basically — you’ll help us keep things running smoothly while being the friendly face (or voice) our customers remember.

What We’re Looking For

We’re looking for someone with 6 to 12 months of experience in customer service or a similar role. If you’ve hit or exceeded performance goals before, even better! You’ve got great vibes on the phone, can stay cool under pressure, and know how to talk to all kinds of people. You’re comfortable using CRM tools and juggling a few things at once without dropping the ball. Communication is your thing, and you can adapt to any situation while still staying professional and friendly.
Sound like you? Come join our team and be part of something awesome. Let’s grow together.

Job Overview

Job Title

Customer Service Representative | Antipolo | Blended Account