Customer Success Specialist – Drive Client Outcomes (Flexible)

Littelfuse; Lipa; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Flexible work arrangements

Development opportunities

Job summary

Littelfuse is seeking a Customer Success Representative in the Philippines to ensure customers achieve their desired outcomes with our products. You will be the main contact for customers, update on orders, and work with planning and warehouse teams to prevent delivery issues.

The role requires a Bachelor's degree and 2+ years in customer success or similar roles, with strong English communication and a proactive, customer-centric mindset.

Qualifications

• Excellent written and verbal English communication.
• Strong interpersonal and problem-solving skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer customer questions and support tickets promptly.
• Maintain relationships with customers and keep them updated on orders.
• Collaborate with Sales, Marketing and Product Development to meet customer needs.
• Assist with inventory issues and generate sales/order reports.

Skills

English communication

MS Office

Customer focus

Education

Bachelor's degree

Tools

SAP

Job description

Littelfuse is seeking a Customer Success Representative in the Philippines to ensure customers achieve their desired outcomes with our products. You will be the main contact for customers, update on orders, and work with planning and warehouse teams to prevent delivery issues.

The role requires a Bachelor's degree and 2+ years in customer success or similar roles, with strong English communication and a proactive, customer-centric mindset.