Customer Solutions Engineer – Planning and Costing Support

ABS Global, Ltd.; Hinoba-an; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

ABS Global, Ltd. is recruiting a Customer Solutions Engineer – Planning and Costing Support in Subic, Philippines. The role focuses on designing satellite-related managed services, estimating costs, and supporting proposals and pricing while coordinating with sales and engineering teams.

The candidate will handle site readiness, link testing, and commissioning, and develop robust cost models to ensure project profitability across CAPEX/OPEX elements.

Qualifications

• Bachelor’s degree in Electrical, Electronic, Telecommunications Engineering or related field.
• 3+ years of experience in teleports, satellite ground systems, or RF/network engineering.
• Meaningful experience in engineering costing, proposals, or technical sales documentation is advantageous.
• Fluent in English; additional languages are a plus.

Responsibilities

• Design and plan satellite-related managed services and infrastructure projects (uplink/downlink, antenna installations, RF chain upgrades).
• Coordinate with cross-functional teams to align technical deliverables with customer expectations and deadlines.
• Prepare technical proposals and MoP documents.
• Support site readiness, link testing, and final commissioning of satellite services.
• Prepare cost models and engineering estimates for teleport and managed services projects (CAPEX/OPEX).
• Collaborate with commercial and pre-sales teams on service pricing and profitability.
• Track actual vs. budgeted costs across milestones and suggest optimizations.

Skills

Satcom planning

Link budget analysis

Cost estimation

Proposal documentation

English fluency

Cross-functional teamwork

RF/network engineering

Project estimation tools

Education

Bachelor’s degree in Electrical/Electronic/Telecommunications Engineering

Tools

iDirect

Newtec

Comtech

Gilat

UHP

Job description

Customer Solutions Engineer – Planning and Costing Support

Position Title: Customer Solutions Engineer – Planning and Costing Support

Location: Subic, Philippines

Responsibilities: We are seeking a detail-oriented Customer Solutions Engineer with a solid background in satellite teleport services and ground equipment, with a good understanding of satellite communications and link budget analysis. The ideal candidate will play a key role in teleport services, building satellite connectivity solutions, including the ground segment, combining hands‑on technical expertise in teleport operations and service delivery with the ability to manage technical scopes, resource estimations, and cost planning for satellite‑related service projects.

Project Engineering & Planning:

• Design and planning satellite‑related managed services and infrastructure projects (e.g., uplink & downlink services, antenna installations and utilizations, RF chain upgrades, IF/baseband integrations).
• Coordinate with cross‑functional teams (ground support engineering, project management, sales, and vendors) to ensure technical deliverables are aligned with customer expectations and deadlines.
• Support the preparation of technical proposals and method‑of‑procedure (MoP) documents.
• Coordinate and support customers throughout site readiness, link testing, and final commissioning of satellite services.

Costing & Budget Support:

• Prepare cost models and engineering estimates for teleport and managed services projects, including CAPEX/OPEX elements (equipment, manpower, spares, etc.).
• Collaborate with commercial and pre‑sales teams to define service pricing and ensure profitability of service offerings.
• Track and report actual vs. budgeted costs across project milestones; suggest optimizations or adjustments when needed.

Solutions Engineering & Analysis:

• Interpret link budget analysis to design and size satellite‑related services.
• Run basic LBs and learn from the experience gained to create more complex analyses.
• Engage with customers to develop tailored technical solutions that meet or exceed their requirements.
• Develop teamwork by cultivating strong relationships with the CSE team, proactively sharing knowledge, exchanging valuable insights, and providing support to ensure collective success.

Vendor & Customer Interface:

• Work with equipment suppliers and third‑party contractors for installation projects and maintenance services.
• Participate in technical meetings with customers, supporting project kickoffs and service readiness reviews.

Requirements: Education & Experience:

• Bachelor’s degree in Electrical, Electronic, Telecommunications Engineering or related field.
• 3+ years of experience in teleports, satellite ground systems, or RF/network engineering.
• Proven experience supporting engineering costing, proposals, or technical sales documentation is a strong advantage.
• Fluent in English – additional language skills are a plus.

Technical Skills:

• Solid understanding of RF, IF, and baseband equipment (e.g., up/down converters, HPAs, LNAs, VSAT platforms, modems, routers).
• Experience in satellite communications, its technologies, topologies and applications.
• Familiar with satellite network design tools and link budget concepts.
• Proficiency in project estimation tools (e.g., Excel, cost breakdown templates).

Soft Skills:

• Strong organizational and multitasking skills.
• Effective communicator across technical and commercial teams.
• Proactive attitude toward continuous improvement and cost optimization.
• Ability to exercise discretion and independent judgment while performing duties.

Preferred Qualifications:

• Experience with satellite service projects in GEO/MEO/LEO networks.
• Understanding of ground segment integration for data and video services.
• Proficient in VSAT platforms and modem technologies such as iDirect, Newtec, Comtech & UHP, Gilat, HNS, and Novelsat.

Work Environment:

• Split between teleport site and office environment.
• Occasional travel to remote sites, customer locations, or vendor facilities.

Industry:

• Satellite Telecommunications

Employment Type:

• Full‑time