Customer Service Supervisors

K-Logistikus Philippines, Inc.; Pasig; On-site; PHP 446,000 - 670,000; Full time

Job summary

K-Logistikus Philippines, Inc. seeks a Customer Service Supervisor based in Pasig to lead the customer service team within our logistics operations. You will supervise order management, delivery monitoring, and handle inquiries while aligning cross-department objectives for seamless execution.

The ideal candidate has at least two years of solid supervisory experience in logistics, is proficient in MS Office, and holds a college degree. This is a full-time on-site role in Pasig.

Qualifications

• Minimum 2 years solid experience as Customer Service Supervisor in logistics.
• Proficient in MS Office.
• College graduate.

Responsibilities

• Oversee customer service team on order management, delivery monitoring, and inquiries handling.
• Communicate feedback between external customers and internal departments.

Skills

Customer Service Supervisor

Education

College Graduate

Tools

MS Office

Job description

The person we are looking for will be based in Pasig Warehouse. If you have obtained at least two (2) years of solid experience as a Customer Service Supervisor in the supply chain and logistics industry, then you are the person we need. Specifically, your primary role is to establish a strong partner relationship across relevant departments by aligning objectives and strategies for effective execution and to communicate feedback between external customers and internal departments. He/She is also responsible for supervising the customer service team on order management, processing, delivery monitoring customer complaints and inquiries handling.

Qualifications:

• Must have obtained at least two (2) years SOLID experience on the job as a Customer Service Supervisor in a logistics company.
• Proficient in MS Office.
• College Graduate.