Customer Service Supervisor, Logistics Team Leader

Trans-Roadway Logistics, Inc.; Manila; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

13th Month Pay

Job summary

A logistics company in Metro Manila is seeking a Customer Service Representative Supervisor to manage customer service functions within transportation operations. The ideal candidate should have at least 1-3 years of experience and a Bachelor's degree. Responsibilities include overseeing staff performance, resolving escalations, and maintaining service quality for client retention. This role offers a monthly salary of ₱20-25K and is a full-time position based on-site in Manila.

Qualifications

• Minimum 1-3 years of experience in customer service or a related field.
• Strong leadership abilities and team management skills.
• Ability to resolve escalations efficiently.

Responsibilities

• Manage customer service functions within transportation operations.
• Oversee staff performance and support service quality.
• Ensure client retention through effective service.

Education

Bachelor's degree

Job description

A logistics company in Metro Manila is seeking a Customer Service Representative Supervisor to manage customer service functions within transportation operations. The ideal candidate should have at least 1-3 years of experience and a Bachelor's degree. Responsibilities include overseeing staff performance, resolving escalations, and maintaining service quality for client retention. This role offers a monthly salary of ₱20-25K and is a full-time position based on-site in Manila.