Remote Customer Support Specialist | Flexible Hours

Gratitude Philippines; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service company is seeking individuals for a customer support role in Mandaluyong. This position requires providing exceptional support through online channels, resolving customer inquiries, and maintaining records. Applicants must possess a High School Diploma and strong customer service skills. This full-time role offers flexible scheduling and a supportive work environment. The company values empathy, communication, and adaptability amidst workplace challenges.

Qualifications

• No prior experience required, but 0–2 years preferred.
• Strong communication skills essential.
• Empathetic approach and adaptability are key traits.

Responsibilities

• Provide exceptional customer service support through various online channels.
• Assist customers with inquiries, product information, and order processing.
• Resolve customer complaints in a professional and efficient manner.

Skills

Proficient in English Language

Strong Customer Service skills

Effective Scheduling abilities

Excellent Problem Solving skills

Education

High School Diploma or equivalent

Job description

A customer service company is seeking individuals for a customer support role in Mandaluyong. This position requires providing exceptional support through online channels, resolving customer inquiries, and maintaining records. Applicants must possess a High School Diploma and strong customer service skills. This full-time role offers flexible scheduling and a supportive work environment. The company values empathy, communication, and adaptability amidst workplace challenges.