Customer Service Specialist | Onsite | Mandaue Cebu

Staffwiz LLC; Philippines; Presencial; PHP 167.000 - 279.000; Jornada completa

Descripción de la vacante

Staffwiz LLC is seeking a Customer Service Specialist in the Philippines to provide exceptional support to clients. You will address inquiries, resolve issues, and ensure satisfaction across calls, emails, and chats.

The role requires a college graduate with 6–12 months of experience, a background in Banking/Finance/Insurance, ASAP start, and willingness to work onsite on graveyard shifts.

Formación

• College graduate (4- or 5-year degree) completed.
• Background in Banking, Finance Services and Insurance Industry.
• At least 6–12 months minimum experience.
• Can start ASAP.
• Amenable to work onsite and graveyard shift.

Responsabilidades

• Provide exceptional client support by addressing inquiries and resolving issues.
• Handle calls, emails, and chats.
• Maintain accurate customer records.
• Contribute to service process improvements.

Conocimientos

Communication skills

Problem-solving

Customer service

Educación

Bachelor's degree

Descripción del empleo

A Customer Service Specialist is responsible for providing exceptional support to clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. They handle calls, emails, and chats, maintain accurate records, and work to improve service processes. Strong communication and problem-solving skills are essential for this role.

• College Graduate (Baccalaureate Degree 4 or 5-year course -completed)
• With Banking and Finance Services and Insurance Industry Background
• At least 6-12 months minimum
• Can Start ASAP
• Amenable to work onsite and in graveyard shift