Customer Service Specialist - Inbound Support (Onsite, BGC)

J-K Network Services; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Salary Increase

HMO

Vacation Leave Credits

Sick Leave Credits

Job summary

A global IT company seeks a Customer Service Representative to handle customer inquiries, document interactions, and build professional relationships. The position requires excellent communication skills and a positive attitude while engaging with clients. A salary range of Php 20,000-30,000 is offered. The work is onsite in BGC, Taguig City. Join a dynamic team focused on delivering exceptional customer experiences.

Qualifications

• Experience in customer service or related field is preferred.
• Ability to handle inquiries professionally.
• Excellent communication skills in English.

Responsibilities

• Handle customer calls and inquiries regarding products and services.
• Document all inquiries properly.
• Respond to customer inquiries via email or other channels.
• Engage professionally with customers.
• Build strong relationships with customers.

Skills

Customer service skills

Positive attitude

Documentation skills

Communication skills

Job description

A global IT company seeks a Customer Service Representative to handle customer inquiries, document interactions, and build professional relationships. The position requires excellent communication skills and a positive attitude while engaging with clients. A salary range of Php 20,000-30,000 is offered. The work is onsite in BGC, Taguig City. Join a dynamic team focused on delivering exceptional customer experiences.