Global Customer Support Specialist

Siegen HR Solutions; Manila; On-site; PHP 89,280 - 301,320; Full time

Benefits offered by this job

Paid Training

Healthcare Benefits (Medical and Life Insurance)

Job summary

A recruitment firm is looking for Customer Service Representatives in the Philippines. The role requires providing information for customer queries and assisting with orders. Ideal candidates will have excellent English communication skills and experience with Microsoft Office. Positions range from PHP 8,000 to PHP 27,000 per month depending on the account and shift. Paid training and healthcare benefits are offered, along with work opportunities in various cities including Quezon City and Pasig City.

Qualifications

• Must be at least 18 years old.
• With or without work experience.
• Must be comfortable using computers.

Responsibilities

• Provide information for incoming customer queries.
• Greet customers and ascertain problem or reason for calling.
• Assist with placement of orders, refunds, or exchanges.

Skills

Excellent English communications skills (oral and written)

Proficient in Microsoft Office suite

35wpm typing skills

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

A recruitment firm is looking for Customer Service Representatives in the Philippines. The role requires providing information for customer queries and assisting with orders. Ideal candidates will have excellent English communication skills and experience with Microsoft Office. Positions range from PHP 8,000 to PHP 27,000 per month depending on the account and shift. Paid training and healthcare benefits are offered, along with work opportunities in various cities including Quezon City and Pasig City.