Customer Service Specialist - Inbound Calls & Support

Metacom Careers; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary package

Paid training

Open to fresh graduates and career shf

Career growth opportunities

No recruitment fees

Job summary

Metacom Careers is seeking a Customer Service Representative (CSR) to handle customer inquiries via calls and provide accurate information while resolving issues. The role emphasizes delivering excellent customer service and may require shifting schedules.

Open to fresh graduates and career shifters, with or without BPO experience, onsite work in Quezon City. Competitive salary and paid training are offered.

Qualifications

• Must have excellent communication and listening skills.
• Willing to work onsite in Quezon City, shift schedule flexibility.
• Fresh graduates welcome; BPO experience not required.

Responsibilities

• Handle customer inquiries through calls.
• Provide accurate information and resolve customer concerns.
• Deliver excellent customer service.

Skills

Good communication skills

Education

High school diploma or college degree

Job description

Metacom Careers is seeking a Customer Service Representative (CSR) to handle customer inquiries via calls and provide accurate information while resolving issues. The role emphasizes delivering excellent customer service and may require shifting schedules.

Open to fresh graduates and career shifters, with or without BPO experience, onsite work in Quezon City. Competitive salary and paid training are offered.