BPO CSR - Growth, Onsite Role in Customer Care

Metacom Careers; Makati; On-site; PHP 212,000 - 502,000; Full time

Job summary

Metacom Careers is hiring customer service representatives to join various accounts in Metro Manila. This role involves handling inbound and outbound inquiries, providing excellent service, and accurately documenting interactions to help improve processes.

Ideal candidates have a high school diploma, 6 months to 2 years in BPO, and strong English communication. Flexible shifts and onsite work in Makati are required, with growth opportunities and a straightforward application process.

Qualifications

• High School Diploma or SHS graduate
• 6 months to 2 years of BPO experience
• Experience across Healthcare, Banking & Financial Services, Telco, Retail or Travel accounts
• Strong English communication and responsive attitude

Responsibilities

• Handle inbound and outbound customer inquiries
• Provide exceptional customer service and resolve concerns
• Accurately document customer interactions in the system
• Meet established quality and performance standards

Skills

English proficiency

Communication skills

Time management

Problem solving

Education

High School Diploma

Job description

Metacom Careers is hiring customer service representatives to join various accounts in Metro Manila. This role involves handling inbound and outbound inquiries, providing excellent service, and accurately documenting interactions to help improve processes.

Ideal candidates have a high school diploma, 6 months to 2 years in BPO, and strong English communication. Flexible shifts and onsite work in Makati are required, with growth opportunities and a straightforward application process.