Customer Service Specialist — Fast Resolutions (On-site)

Centris Chat Support Bpo; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

Centris Chat Support Bpo in Quezon City is seeking a Customer Service Representative to handle customer inquiries, resolve issues, process orders, and provide product or service information. A strong focus on delivering a positive experience through clear communication is essential.

The role requires a high school diploma or equivalent, with a degree preferred, and the ability to work in a fast-paced environment. Good computer skills and experience with CRM software will help you succeed.

Qualifications

• High school diploma or equivalent; degree preferred.
• Excellent communication and interpersonal skills.
• Problem-solving and conflict-resolution abilities.

Responsibilities

• Handle customer inquiries and resolve issues.
• Process orders and provide product or service information.

Skills

Excellent communication

Interpersonal skills

Problem solving

Conflict resolution

Education

High school diploma or equivalent

Tools

CRM software

Job description

Centris Chat Support Bpo in Quezon City is seeking a Customer Service Representative to handle customer inquiries, resolve issues, process orders, and provide product or service information. A strong focus on delivering a positive experience through clear communication is essential.

The role requires a high school diploma or equivalent, with a degree preferred, and the ability to work in a fast-paced environment. Good computer skills and experience with CRM software will help you succeed.