Customer Care Specialist - Entry Level (On-site, Quezon City)

Quess Philippines Corporation; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service provider in Quezon City is looking for individuals to provide exceptional customer service through various channels, including phone, email, and chat. This entry-level role requires a high school diploma or equivalent and strong communication skills. You will assist customers with inquiries and complaints while working in a fast-paced environment. Candidates should demonstrate patience, empathy, and a positive attitude towards helping customers.

Qualifications

• Entry-level position, no experience required.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service through phone, email, and chat.
• Assist customers with inquiries, complaints, and product-related information.
• Collaborate with team members to enhance service delivery.

Skills

Strong communication and interpersonal skills

Ability to handle multiple tasks

Patience

Empathy

Positive attitude

Education

High school diploma or equivalent

Job description

A leading customer service provider in Quezon City is looking for individuals to provide exceptional customer service through various channels, including phone, email, and chat. This entry-level role requires a high school diploma or equivalent and strong communication skills. You will assist customers with inquiries and complaints while working in a fast-paced environment. Candidates should demonstrate patience, empathy, and a positive attitude towards helping customers.