Customer Service & Scheduling Specialist

Gratitude Jobs Ahead HR Inc; Cebu City; Vor Ort; PHP 279.000 - 446.000; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Zusammenfassung

Gratitude Jobs Ahead HR Inc in Cebu City, Philippines, is seeking a customer service professional for an on-site, full-time role. The position requires 3–5 years of experience, a Bachelor's degree, and strong English communication skills to handle inquiries, resolve complaints, and manage schedules.

The role emphasizes delivering quality service in a fast-paced setting, collaborating with teammates, and maintaining satisfaction levels while using effective scheduling practices.

Qualifikationen

• Bachelor’s degree in a relevant field.
• 3–5 years of experience in customer service.
• Proficiency in English and excellent communication skills.
• Strong problem-solving abilities and scheduling skills.
• Empathy and attention to detail are essential.

Aufgaben

• Respond to customer inquiries and provide accurate information.
• Handle customer complaints and resolve issues effectively.
• Maintain a high level of customer satisfaction through quality service.
• Assist with scheduling appointments and managing customer accounts.
• Collaborate with team members to enhance service delivery.

Kenntnisse

English fluency

Customer service

Problem solving

Scheduling

Ausbildung

Bachelor's degree

Jobbeschreibung

Gratitude Jobs Ahead HR Inc in Cebu City, Philippines, is seeking a customer service professional for an on-site, full-time role. The position requires 3–5 years of experience, a Bachelor's degree, and strong English communication skills to handle inquiries, resolve complaints, and manage schedules.

The role emphasizes delivering quality service in a fast-paced setting, collaborating with teammates, and maintaining satisfaction levels while using effective scheduling practices.