Customer Service Representatives | Work Close to Home | IQOR Dasma

iQor (Philippines), Inc.; Dasmariñas; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive pay

Monthly incentives

HMO coverage

Leave benefits

Night differential

Onsite medical care

Job summary

iQor Philippines, Inc. invites you to join as a Customer Service Representative - Technical Support (Work-In-Office). From day one you'll be supported by a team that helps you grow, learn new skills, and build a career.

Daily tasks include taking inbound calls, listening to customers, and offering solutions. You'll aim to resolve issues on the first call and share product knowledge clearly.

Qualifications

• High school/senior high graduate.
• Strong English communication skills.
• Customer service or BPO experience is a plus, but not required.
• Positive, dependable attitude with a willingness to learn.
• Comfortable using a computer and navigating online tools.

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Skills

Strong English

Customer service

Willing to learn

Computer literacy

Education

High School / Senior High

Job description

Customer Service Representative - Technical Support (Work-In-Office)

Welcome to a Great Place for Great Careers!
At iQor, our Customer Service Representative are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.

From your very first day, you'll be supported by a team that's committed to helping you grow. Along the way, you'll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

• Take inbound calls with energy, empathy, and professionalism.

• Connect with customers, listen closely, and offer the right solutions.

• Build trust with clients and teammates by being dependable and supportive.

• Handle customer needs with care, aiming to resolve issues on the first call.

• Deliver excellent service while learning how to meet customer experience goals.

• Share product knowledge in a clear, friendly way that helps customers.

Who We're Looking For

• At least High School/Senior High graduate

• Strong English communication skills

• Customer service or BPO experience is a plus, but not required

• A positive, dependable attitude with a willingness to learn

• Comfortable using a computer and navigating online tools

Why You'll Love Working at iQor

• Competitive pay and allowances with monthly incentives.

• HMO benefits for you, plus options to enroll up to 5 dependents.

• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).

• Night differential pay, group life insurance, and free onsite medical care.

• Training, coaching, and quarterly appraisals to support your career growth.