Customer Service Representatives | No BPO Experience Required

iQor (Philippines), Inc.; Dasmariñas; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Competitive pay and allowances

Monthly incentives

HMO benefits for you, plus up to 5 dep

Up to 30 days paid leave annually

Night differential pay

Group life insurance

Free onsite medical care

Training, coaching, and quarterly app/

appraisals to support career growth

Job summary

iQor (Philippines), Inc. is seeking a Customer Service Representative - Technical Support (Work-In-Office) in Dasmariñas, Cavite. You will handle inbound calls, listen to customers, and guide them to solutions with a focus on first-call resolution and quality service.

Join a team that values growth, provides training, and offers competitive pay, HMO, and incentives. Excellent communication and a customer-first attitude will help you thrive in this role.

Qualifications

• At least High School/Senior High graduate.
• Strong English communication skills.
• Customer service or BPO experience is a plus, but not required.
• A positive, dependable attitude with a willingness to learn.
• Comfortable using a computer and navigating online tools.

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Skills

English communication

Customer service

Willingness to learn

Computer literacy

Education

High School / Senior High graduate

Job description

Customer Service Representative - Technical Support (Work-In-Office)

Welcome to a Great Place for Great Careers!
At iQor, our Customer Service Representative are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.

From your very first day, you'll be supported by a team that's committed to helping you grow. Along the way, you'll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

• Take inbound calls with energy, empathy, and professionalism.

• Connect with customers, listen closely, and offer the right solutions.

• Build trust with clients and teammates by being dependable and supportive.

• Handle customer needs with care, aiming to resolve issues on the first call.

• Deliver excellent service while learning how to meet customer experience goals.

• Share product knowledge in a clear, friendly way that helps customers.

Who We're Looking For

• At least High School/Senior High graduate

• Strong English communication skills

• Customer service or BPO experience is a plus, but not required

• A positive, dependable attitude with a willingness to learn

• Comfortable using a computer and navigating online tools

Why You'll Love Working at iQor

• Competitive pay and allowances with monthly incentives.

• HMO benefits for you, plus options to enroll up to 5 dependents.

• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).

• Night differential pay, group life insurance, and free onsite medical care.

• Training, coaching, and quarterly appraisals to support your career growth.