Customer Service Representative ( voice/non-voice)

Bingchun Tea Inc.; Pasig; Hybrid; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary and attractive benefits package

Opportunities for career growth and development

Comprehensive training program

Flexible work arrangements

Flexible work arrangements

Job summary

A growing tea company is seeking individuals for customer support roles in the Philippines. The position entails handling inquiries through phone, chat, or email while ensuring customer satisfaction. Fresh graduates and career shifters are welcome to apply. This role offers a competitive salary and a benefits package alongside opportunities for career growth and flexible work arrangements to support a healthy work-life balance.

Qualifications

• Recent graduates or career shifters are preferred.
• Willingness to learn and adapt is essential.
• Basic knowledge of computers is necessary.
• Basic computer knowledge is expected.
• Willingness to learn and grow professionally.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Deliver professional and accurate customer support.
• Ensure customer satisfaction by resolving concerns.

Skills

Customer service orientation

Communication skills

Basic computer knowledge

Basic computer knowledge

Willingness to learn

Education

Fresh Graduates

Job description

What you'll be doing

• Handle customer inquiries via phone, chat, or email
• Deliver professional, accurate, and courteous customer support
• Ensure customer satisfaction by resolving concerns efficiently

What we're looking for

• Fresh Graduates
• No BPO experience required
• Newbies and career shifters
• Basic computer knowledge
• Willingness to learn and grow professionally

What we offer

• Competitive salary and attractive benefits package
• Opportunities for career growth and development
• Supportive and collaborative team environment
• Comprehensive training program to enhance your skills
• Flexible work arrangements to maintain a healthy work-life balance