Client Chat Support - Non-Voice - Fresh Grad

Orbitech; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive pay

HMO coverage

Monthly allowances

Performance bonuses

Career advancement

13th month pay

Paid training

Paid time off

Team events

Job summary

Orbitech in Mandaluyong, Philippines is hiring a Customer Representative to provide top-tier support via voice and non-voice channels. This full-time onsite role offers competitive pay, HMO from day one, monthly allowances, bonuses, and clear career progression.

Ideal candidates are high school graduates or college undergrads, with or without BPO experience, who are eager to learn, stay with us, and contribute to a customer-first culture.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite.
• Willing to attend on-site interviews.
• Fresh grad excited to build a career.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Education

High school graduate

College undergrad

Job description

Job Description

Jumpstart Your Career with Us - Be the Difference We're Looking For Customer Representative

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth - this is your sign to apply.

What You'll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

Job Qualifications

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only - Enjoy your weekends off

Why Join Us?

Because we don't just hire employees - we build careers.

When you join our team, you're joining a workplace that values growth, teamwork, and your well-being