Customer Service Representative (Call Center Quezon City)

Caldwell Communications; Malabon; Presencial; PHP 223 000 - 290 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance incentives and bonuses

Paid training

Career growth opportunities

Resumo da oferta

Caldwell Communications is hiring for the role of Customer Service Representative (CSR) in Quezon City. This onsite, full-time position offers a basic monthly salary of up to ₱26,000 and paid training. Fresh graduates and those without BPO experience are welcome to apply.

Responsibilities include handling inquiries via phone, chat, or email, providing accurate information, resolving issues, and documenting interactions. Training and shifting schedules are provided.

Qualificações

• High School or Senior High School graduate.
• College level or graduates are welcome.
• No BPO experience required.
• Fresh graduates and first-time BPO applicants welcome.
• Good English communication skills.
• Basic computer skills.

Responsabilidades

• Handle customer inquiries through phone, chat, or email.
• Provide accurate information and appropriate solutions.
• Resolve customer concerns professionally.
• Document customer interactions.
• Escalate complex concerns when necessary.
• Meet quality and customer satisfaction targets.

Conhecimentos

Good English communication

Basic computer skills

Willing to work onsite and shifting

Formação académica

High School graduate

College level or graduates welcome

Descrição da oferta de emprego

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative (CSR)

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives in Quezon City for various accounts, including Healthcare, Financial, Travel, Retail, Insurance, Technical Support, Sales, Hotel Reservation, Telecommunications (Telco), and other Customer Support Accounts. Assist customers with inquiries and concerns while providing accurate, professional, and efficient support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Provide accurate information and appropriate solutions
• Resolve customer concerns professionally
• Document customer interactions
• Escalate complex concerns when necessary
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided

Why Apply?

Start your BPO career with no prior BPO experience required. Gain valuable experience across different industries and accounts while receiving paid training and opportunities for career growth.