Customer Service Representative – Telecommunications Account

Gratitude Philippines; Philippines; On-site; PHP 223,000 - 279,000; Full time

Job summary

Gratitude Philippines is hiring Customer Service Representatives for our Telecommunications account at Results. We are seeking customer-oriented individuals with strong communication and problem-solving skills to assist customers, address inquiries, resolve concerns, and deliver excellent customer service.

Ideal candidates will have at least 6 months of BPO experience, be willing to work 100% onsite, and able to work shifting schedules. This role is based onsite in the Philippines.

Qualifications

• Must be a High School Graduate.
• Minimum 6 months of BPO experience.
• Good communication and customer service skills.
• Strong problem-solving and customer-handling abilities.
• Willing to work 100% onsite.
• Willing to work on shifting schedules.
• Willing to undergo the recruitment and assessment process.

Responsibilities

• Assist customers, address inquiries, and resolve concerns.
• Deliver excellent customer service and maintain customer satisfaction.

Skills

Customer service

Communication

Education

High School Graduate

Job description

Job Description

We are hiring Customer Service Representatives for our Telecommunications account at Results.

We are looking for customer-oriented individuals with strong communication and problem-solving skills to assist customers, address inquiries, resolve concerns, and deliver excellent customer service.

Salary Packages

• 6–23 months of BPO experience: ₱20,000 package
• 24 months or more of BPO experience: ₱25,000 package

Qualifications

• Must be a High School Graduate.
• Minimum 6 months of BPO experience.
• Good communication and customer service skills.
• Strong problem-solving and customer-handling abilities.
• Willing to work 100% onsite.
• Willing to work on shifting schedules.
• Willing to undergo the recruitment and assessment process.

Important Referral Information

Applicants may be eligible for a joining bonus through Gratitude Jobs, subject to the applicable program terms and eligibility.

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