CSR- Telecommunications Account | ResultsCX Cebu

Gratitude Philippines; Philippines; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

Competitive salary up to ₱25,000 per月

HMO + Benefits

Paid Training

Career Growth and Promotion

Supportive and Dynamic Work Envirnment

Job summary

ResultsCX Cebu is hiring Customer Service Representatives for our Telecommunications Account. The role requires customer-focused individuals with strong communication and problem-solving skills to assist customers, address inquiries, and deliver excellent service. Onsite work with shifting schedules and an ASAP start is expected.

Eligible applicants include both experienced BPO professionals and newcomers. Competitive monthly salary packages up to ₱25,000, plus benefits such as HMO, paid

Qualifications

• HS or SHS graduate level education.
• At least 6 months of BPO experience preferred.
• Strong communication and customer service skills and willingness to work onsite and in shifting schedules.

Responsibilities

• Assist customers, respond to inquiries, and provide excellent service.
• Resolve customer issues and ensure satisfaction.
• Maintain professional communication and accurate information handling.

Skills

Customer service

Communication

Education

HS/SHS graduate

Job description

Customer Service Representative - Telecommunications Account | ResultsCX Cebu

*Company:* ResultsCX Cebu

*Location:* Cebu

*Work Setup:* Onsite

*Schedule:* Shifting Schedule

*Start Date:* ASAP

About the Role

We are hiring *Customer Service Representatives* for our Telecommunications Account!

We are looking for customer-oriented individuals with good communication and problem-solving skills to assist customers, address inquiries, and provide excellent service. Both experienced BPO professionals and aspiring candidates are welcome to apply!

Salary Package

• - *6 Months - 23 Months BPO Experience:* ₱20,000 Package
• - *24 Months and Up BPO Experience:* ₱25,000 Package

Qualifications

• - Education: HS Graduate (Old Curriculum) / SHS Graduate and up
• - Experience: At least 6 Months BPO Experience
• - Good communication and customer service skills
• - Willing to work onsite and on shifting schedules
• - Willing to undergo the recruitment and assessment process

General Requirements

• - Good communication and customer service skills
• - Willing to work onsite and on shifting schedules
• - Must meet the specific educational and work experience requirements of the chosen position
• - Willing to undergo the recruitment and assessment process

What We Offer

• - Competitive Salary Package up to ₱25,000
• - HMO + Benefits
• - Paid Training
• - Career Growth and Promotion Opportunities
• - Supportive and Dynamic Work Environment