Customer Service Representative - Cebu City

Gratitude Philippines; Philippines; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

Joining bonus

Job summary

Gratitude Philippines is seeking Customer Service Representatives for our Telecommunications account. We value customer-focused individuals with clear communication and problem-solving abilities to assist customers, resolve inquiries, and deliver excellent service. Both experienced BPO pros and aspiring candidates are welcome.

Onsite work with shifting schedules. The salary package ranges from ₱20,000 to ₱25,000 per month, based on experience (6–23 months or 24 months and up).

Qualifications

• 6 months BPO experience or more.
• High school graduate required.
• Excellent communication and customer service skills.

Responsibilities

• Assist customers and address inquiries.
• Provide excellent customer service and resolve issues.
• Work onsite with shifting schedules and adhere to process instructions.

Skills

Communication

Customer service

Problem solving

Education

HS Graduate

Job description

BPO ASPIRANTS & EXPERIENCED CSR PROFESSIONALS! TELECOMMUNICATIONS ACCOUNT IS HIRING — EARN UP TO ₱25K PACKAGE!

WE ARE HIRING: CUSTOMER SERVICE REPRESENTATIVES!

We are looking for customer-oriented individuals with good communication and problem-solving skills to assist customers, address inquiries, and provide excellent service. Both experienced BPO professionals and aspiring candidates are welcome to apply!

ACCOUNT: Telecommunications

SALARY PACKAGE

• 6 Months – 23 Months BPO Experience: ₱20K Package
• 24 Months & Up BPO Experience: ₱25K Package

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QUALIFICATIONS

• 6 Months BPO Experience
• HS Graduate

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GENERAL REQUIREMENTS

• Good communication and customer service skills.
• Willing to work onsite and on shifting schedules.
• Must meet the specific educational and work experience requirements of the chosen position.
• Willing to undergo the recruitment and assessment process.

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