Customer Service Representative - Cebu City- Results

Gratitude Philippines; Manila; On-site; PHP 223,000 - 279,000; Full time

Job summary

Results, a telecoms BPO, is hiring Customer Service Representatives to handle inquiries and provide accurate information from their Manila site. The role emphasizes delivering excellent service and maintaining a positive customer experience while working onsite.

Candidates need at least 6 months in BPO, a high school diploma, good communication skills, and willingness to work shifting schedules. Joining bonus via Gratitude Jobs during interview is mentioned in recruitment notes.

Qualifications

• Minimum 6 months of BPO experience.
• High School Graduate.
• Good communication and customer service skills.
• Willing to work onsite.
• Flexible to work on shifting schedules.
• Willing to undergo the recruitment and assessment process.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Assist customers with concerns and service-related requests.
• Resolve customer issues professionally and efficiently.
• Maintain good customer service standards.
• Ensure a positive customer experience through effective communication.

Skills

BPO experience

Communication

Customer service

Education

High School Graduate

Job description

URGENT HIRING – CUSTOMER SERVICE REPRESENTATIVES

Company: Results | Telecommunications Account

Looking for a BPO opportunity with a competitive salary package? Join Results as a Customer Service Representative and build your career in the telecommunications industry!

Salary Package

• 6–23 months of BPO experience: ₱20,000 package

• 24 months or more of BPO experience: ₱25,000 package

Key Responsibilities

• Handle customer inquiries and provide accurate information.

• Assist customers with their concerns and service-related requests.

• Resolve customer issues professionally and efficiently.

• Maintain good customer service standards.

• Ensure a positive customer experience through effective communication.

Eligibility Criteria

• Minimum 6 months of BPO experience.

• High School Graduate.

• Good communication and customer service skills.

• Willing to work onsite.

• Flexible to work on shifting schedules.

• Willing to undergo the recruitment and assessment process.

Important Recruitment Information

• Candidates must provide consent during the recruitment process.

• Please tag Gratitude Jobs during the interview to qualify for the joining bonus upon successful hiring, subject to applicable eligibility and company terms.