Customer Service Representative - Sta Mezza

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service outsourcing company in Quezon City is seeking applicants to respond to customer inquiries via phone, email, and chat. All fresh graduates and undergraduates are welcome, with no prior experience required as training will be provided. Ideal candidates are those willing to work onsite in a professional and supportive environment.

Qualifications

• No BPO experience needed; training provided.
• Fresh grads, SHS grads, and college undergrads are welcome.
• Willingness to work onsite required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

• No BPO experience needed – We’ll train you!
• Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!
• Willing to work Onsite with a professional & supportive team