Technical Support Representative - Sta Mezza Site

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 412,920; Full time

Benefits offered by this job

20% Night Differential

Paid Training & Incentives

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service outsourcing firm in Quezon City is seeking professionals to respond to inquiries via phone, email, and chat. The role offers a salary range of ₱20K to ₱37K monthly, with benefits including night differentials, paid training, and HMO. Ideal candidates include fresh grads and those with varying educational backgrounds. Work is onsite in a supportive environment.

Qualifications

• Fresh graduates, senior high school and high school graduates, college undergraduates, and vocational graduates are welcome.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱20K up to ₱37K/monthly salary range
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team