Customer Service Representative (Retail Account)

Metacom Careers; Cavite City; On-site; PHP 156,240 - 234,360; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO health insurance

Job summary

Metacom Careers is hiring a Customer Service Representative (Retail Account) for an on-site role in Cavite. No prior experience is required as training will be provided.

The position requires a high school diploma and strong communication skills to deliver excellent customer service at the point of sale. Responsibilities include assisting customers, processing transactions accurately, and maintaining a clean store environment while collaborating with team members to achieve store goals.

Qualifications

• High School diploma or equivalent is required.
• No prior experience is required; training will be provided.
• Must have strong communication and interpersonal skills.
• Positive attitude and willingness to learn are essential.
• Flexible hours, including weekends and holidays, may be required.

Responsibilities

• Assist customers with inquiries regarding products and services in a retail environment.
• Provide exceptional customer service to enhance satisfaction and loyalty.
• Process transactions accurately using the point-of-sale system.
• Maintain a clean and organized workspace for a pleasant shopping experience.
• Collaborate with team members to meet customer needs and store goals.

Skills

Strong communication

Interpersonal skills

Customer service

Team collaboration

Education

High School diploma

Job description

Customer Service Representative (Retail Account)

On-site - Cavite No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

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Description

• Assist customers with inquiries regarding products and services in a retail environment.


• Provide exceptional customer service to enhance customer satisfaction and loyalty.


• Process transactions accurately and efficiently using the point-of-sale system.


• Maintain a clean and organized workspace, ensuring a pleasant shopping experience.


• Collaborate with team members to meet customer needs and achieve store goals.

Requirements

• Educational Qualifications: High School diploma or equivalent.


• Experience Level: No previous experience required; training will be provided.


• Skills and Competencies: Strong communication and interpersonal skills.


• Qualities and Traits: Positive attitude and willingness to learn.


• Working Conditions: Must be able to work flexible hours, including weekends and holidays.

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