Customer Service Representative - Pioneer Healthcare

Startek Philippines, Inc.; Pasig; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

Startek Philippines, Inc. is hiring a Customer Service Representative for Pioneer Healthcare in Pasig. The role is on-site and requires at least 1 year of BPO experience including 6 months in healthcare, with a High School diploma or equivalent.

You will assist customers with inquiries, resolve issues, maintain records, and collaborate with the team to improve service quality in a call center environment.

Qualifikationen

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Must have at least 1-year BPO experience with 6 months healthcare.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Problem-solving ability and a positive attitude.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Comfortable working in a call center environment.

Aufgaben

• Assist customers with inquiries and provide information on products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure satisfaction and address any further needs.
• Collaborate with team members to improve customer service processes.

Kenntnisse

Strong communication

Interpersonal skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Customer Service Representative - Pioneer Healthcare

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Description

• Assist customers with inquiries and provide information on products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure satisfaction and address any further needs.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:Must have at least 1-year BPO experience with 6 months healthcare.
• Skills and Competencies:Strong communication and interpersonal skills.
• Qualities and Traits:Problem-solving ability and a positive attitude.
• Responsibilities and Duties:Ability to work collaboratively in a team environment.
• Working Conditions:Comfortable working in a call center environment.