Customer Service Representative | Onsite | Cubao QC

Hammerjack Pty Ltd; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Customer Service Representative to handle inquiries, resolve complaints, and provide solutions that boost customer satisfaction across phone, email, chat, and other channels.

The role requires at least college level (HS with 6 months of BPO experience accepted), excellent communication skills, willingness to work onsite, and readiness to join graveyard shifts. Start ASAP.

Qualifications

• At least College level; HS graduate with 6 months of BPO experience acceptable.

Responsibilities

• Handle inquiries, resolve complaints, and provide solutions to ensure customer satisfaction across multiple channels (phone, email, chat).

Skills

Excellent communication skills

Education

College level

Job description

The Customer Service Representative (CSR) serves as the primary point of contact for customers, addressing inquiries, resolving complaints, and providing solutions to ensure excellent customer satisfaction. The CSR handles a variety of customer interactions through phone, email, chat, or other communication channels.

• At least College level, open for HS graduate with 6 months of BPO experience
• Excellent communication skills
• Willing to work onsite
• Willing to work in graveyard shift
• Can Start ASAP
• Willing to be process onsite