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Benefits offered by this job
HMO coverage for employee upon Day 1 + HMO dependent
13th and 14th month pay
Annual increase based on performance
Paid training
Reviewer provided
Job summary
A staffing agency in Quezon City is seeking Customer Service Representatives (CSRs) for an on-site position. No prior BPO experience is required, making this an ideal opportunity for fresh graduates. Responsibilities include addressing customer inquiries, resolving issues, and maintaining accurate records. The role offers competitive compensation between 21,000 to 25,500 PHP, various health and wellness benefits, and career development programs. Applicants must be willing to work on-site with a shifting schedule.
Qualifications
Must be willing to work on-site with a shifting schedule.
Fresh graduates are encouraged to apply.
BPO experience is a plus but not required.
Responsibilities
Serve as the initial point of contact for customer inquiries.
Resolve concerns and provide effective solutions.
Maintain accurate records of customer interactions.
Provide technical support when needed.
Collaborate with other departments to ensure a positive customer experience.
Skills
English Language
Customer Service
Strong Work Ethic
Call Centre Technical Skills
Education
High/Senior High School Graduate or College Graduate/Undergraduate
Job description
A staffing agency in Quezon City is seeking Customer Service Representatives (CSRs) for an on-site position. No prior BPO experience is required, making this an ideal opportunity for fresh graduates. Responsibilities include addressing customer inquiries, resolving issues, and maintaining accurate records. The role offers competitive compensation between 21,000 to 25,500 PHP, various health and wellness benefits, and career development programs. Applicants must be willing to work on-site with a shifting schedule.