Customer Service Representative l Cebu and MOA

Find HR PH; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Night differential

Overtime pay

Performance bonus

HMO

Career growth opportunities

Job summary

Find HR PH is seeking a friendly Customer Service Representative to join onsite in Cebu. You will assist customers, address inquiries, and process requests to ensure a positive experience across all channels.

Night shift support may be required as part of the schedule. The ideal candidate has at least 1 year of BPO experience handling an international account and is currently in the 2nd year of college without back subjects.

Qualifications

• At least 1 year of experience handling an international account.
• 2nd year college level with no back subjects.

Responsibilities

• Assist customers and address inquiries across channels.
• Process requests and ensure a positive customer experience.

Skills

BPO Experience

International account

Education

2nd year college

Job description

Location: Cebu and MOA – Onsite
Line of Business / Vertical: Property & Casualty (Auto Insurance), Life & Annuities (Life Insurance), Diversified Industry & Banking (Financial), and Healthcare
Shift: Night Shift/Shifting Schedule

Job Summary

We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for assisting customers, addressing inquiries and concerns, processing requests, and ensuring a positive customer experience across all communication channels

Qualifications:

• With BPO Experience: At least 1 year of experience handling an international account, with a minimum educational attainment of 2nd year college level with no back subjects.

Work Setup:

• Onsite

Salary & Benefits:

• Competitive salary up to 25K depending on experience and account complexity

• Night differential and overtime pay

• Performance bonus upon regularization and annual increase (depends with performance)

• Competitive HMO and can enroll up to 80 yo

• Opportunities for career growth and professional development