Customer Service Representative - Insurance

Risewave Consulting Inc.; Pasig; On-site; PHP 334,800 - 446,400; Full time

Job summary

A growing insurance consultancy in the Philippines is seeking an Outbound Sales Associate to join their team. This role involves conducting outbound calls, promoting insurance products, and providing support for policy sales and retention. Candidates should be college graduates with at least 1-2 years of outbound sales experience, ideally in insurance. Strong communication and persuasion skills are essential. The position requires on-site work in BGC, Taguig, ensuring excellent customer service and professional interaction.

Qualifications

• At least 1–2 years of outbound sales experience, preferably in proactive campaigns.
• Experience in insurance back-office operations preferred.
• Ability to work onsite in BGC, Taguig.

Responsibilities

• Conduct outbound calls to potential and existing customers.
• Promote and sell insurance products through proactive sales campaigns.
• Assist customers with policy-related inquiries.

Skills

Communication skills

Persuasion skills

Sales experience

Education

College graduate of any course

Job description

Job description

We are looking for motivated and results-driven Outbound Sales Associate to join our team for an insurance campaign. In this role, you will proactively reach out to customers, promote insurance products, and support policy sales and retention initiatives.

Key Responsibilities

• Conduct outbound calls to potential and existing customers.
• Promote and sell insurance products through proactive sales campaigns.
• Assist customers with policy-related inquiries and policy conservation activities.
• Maintain accurate records of customer interactions and sales activities.
• Meet or exceed sales and productivity targets.
• Ensure excellent customer service and professional communication at all times.

Qualifications

• College graduate of any course.
• At least 1–2 years of outbound sales experience, preferably in proactive campaigns.
• Experience in insurance back-office operations (e.g., policy sales, policy conservation) is highly preferred.
• Strong communication and persuasion skills.
• Ability to work onsite in BGC, Taguig.